Ensuring employees build healthy relationships with their bosses and peers is key to the success of any business, particularly agencies that often struggle with high turnover rates. From the hiring stage onward, employee relations must be managed intentionally to nurture a work environment where trust and respect are core values and every team member feels confident, supported and capable of doing their best work.
Aside from reducing workplace conflict and resolving issues in a timely, productive fashion, strong employee relations also strengthen the overall organization by creating a sense of psychological safety and increasing loyalty to the company. Here, 15 members of Forbes Agency Council share steps their agencies have taken in the past few years to improve employee relations at the hiring stage and how this helps set new hires up for success from the get-go.
Reword Your Job Postings And Website Copy
We completely changed the type of person our agency attracts by rewording our job postings and website copy to better identify who we are and the type of person we are looking for. We aimed to be cheeky instead of staid and boring, and we were flooded with applications from incredible people who were inspired by the mission we outlined to create mutually beneficial partnerships and learning. – Stacy Jones, Hollywood Branded
